At Gold Silver Arts Private Limited, we are committed to delivering your exquisite silverware purchases with utmost care and efficiency. Below is our comprehensive Shipping and Delivery Policy:
Processing Time:
Upon placing your order, please allow 1-2 business days for processing before shipment. Orders received on weekends or holidays will be processed on the following business day.
Shipping Methods:
We offer standard shipping through reputable carriers to ensure reliable delivery of your precious items.
Shipping Costs:
Shipping costs are calculated based on the destination and weight of the package. Exact shipping charges will be displayed at the checkout before payment.
Delivery Time:
Delivery times may vary depending on your location and chosen shipping method. Typically, orders within [Region/Country] are delivered within 3-5 business days after processing.
International Shipping:
We provide international shipping to select countries. Please note that customs duties, taxes, and import fees may apply and are the responsibility of the recipient.
Order Tracking:
Once your order is shipped, you will receive a shipping confirmation email with a tracking number. This allows you to monitor the progress of your delivery online.
Delivery Address:
Please ensure that the delivery address provided during checkout is accurate and complete. We are not responsible for delays or undelivered packages due to incorrect addresses provided by the customer.
Delivery Attempts:
If the carrier is unable to deliver your package on the first attempt, they will usually make additional attempts or leave a notification for pickup at a designated location.
Shipping Restrictions:
Certain items may have shipping restrictions based on local regulations or carrier policies. We will notify you if any restrictions apply to your order.
Damaged or Lost Packages:
In the rare event that your package is lost or damaged during transit, please contact our customer service team immediately. We will work swiftly to resolve the issue and ensure your satisfaction.
Returns Due to Shipping Errors:
If there are any errors or discrepancies with your order upon delivery, please notify us within 48 hours of receipt. We will investigate the issue and arrange for a return or exchange if necessary.
Contact Information:
For any inquiries regarding shipping and delivery, please feel free to contact our customer service team at support@goldsilverarts.com or +91 90077 41454
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Gold Silver Arts Private Limited reserves the right to update or modify this Shipping and Delivery Policy at any time without prior notice. We strive to provide the best possible shipping experience for our valued customers and appreciate your understanding and cooperation.